GENERAL MANAGER
Company: RaceTrac
Location: Waxahachie
Posted on: October 19, 2024
Job Description:
Job Description:
Is this the next step in your career Find out if you are the right
candidate by reading through the complete overview below.
As the General Manager, you will be responsible for driving
profitability for one RaceTrac store and leading up to 45
employees. You will continually deliver on RaceTrac's mission of
making people's lives simpler and more enjoyable through a focus on
friendly service, food execution, cleanliness, building talent, and
driving success.
Responsibilities:
Friendly
- Establish an environment of prompt, efficient, and courteous
service and effectively engage in conflict management.
- Lead and direct positive and professional relationships with
co-workers, direct reports, guests, and vendors.
- Communicate respectfully and maintain a consistent
team-oriented attitude and store culture.
- Manage and mitigate any reported guest concerns on designated
shifts with a sense of urgency and involve appropriate regional
team members as needed.
- Efficiently complete guest transactions at the cash register or
self-checkout stations and suggest products that complement
purchases.
Food
- Drive excellence in food service by executing designed
processes, implementing goals to increase sales and margin,
ensuring product quality, and using training resources.
- Ensure all food offers are available; ensure preparation areas
and equipment are clean and properly maintained.
Clean
- Encourage and manage a high standard of store
cleanliness.
- Direct, monitor, and adhere to all RaceTrac, federal, state,
and local safety-related regulations, including food safety
regulations.
- Execute shift duties, maintain overall presentation standards,
and represent the RaceTrac brand.
Building Talent
- Demonstrate RaceTrac's Core Values of Honesty, Efficiency,
Positive Attitude, Respect, and Teamwork.
- Display RaceTrac's Leadership Qualities through acting with a
servant-leader mentality, prioritizing tasks appropriately, going
the extra mile for guests and your team, listening, and
communicating respectfully, and solving problems with a proactive,
solutions-oriented approach.
- Lead the coaching, training, and assessment of direct reports
while adhering to operational standards.
Driving Success
- Strategically direct control of inventory and the distribution
of materials, merchandise, and supplies.
- Review financial statements, sales, analysis reports, and other
performance data to measure productivity.
- Actively identify areas of operational improvements based on
market trends.
- Develop and maintain a relationship with vendors to ensure
efficient and correct deliveries.
- Ensure communication is passed to every team member in the
store.
- Use company provided tools to coach, mentor and develop a high
performing store team.
- Ensure all risk management issues are in compliance with
company standards.
- Create or approve Management and Associate schedules to ensure
proper staffing levels for expected sale volumes, while taking team
member availability, payroll, and overtime costs into
consideration.
- Own staffing in store by providing timely feedback on
interviews to the recruiting team.
- Engage in the hiring of all store associates; develops managers
to understand RaceTrac hiring processes and participate in hiring
decisions.
- Write, implement, and monitor manager development and
performance plans.
- Ensure proper procedures are followed in regards to hiring,
promotions and separations.
- Ensure all team members follow policies and company standards
at all times.
- Ensures that all team members have correct valid licenses as
required by state or local laws.
- Have complete understanding of budget and cost trends that
impact operations; proactively work to drive sales and overall
financial health of the store.
Qualifications:
- High School Diploma or GED in progress or completed.
- 5+ years of prior food service, retail, or restaurant
supervisory experience; retail management experience
preferred.
- Previous experience working in high-volume, guest-focused,
transactional environment preferred.
- Knowledge and skills in analyzing overall financial performance
of the store including profit and loss statements.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite.
- Proven knowledge of Labor Laws and staffing best
practices.
- Can lift up to 50 pounds and repeatedly bend, stand, and reach
while on the job.
- Must obtain and maintain Manager Food Handler
certification.
- May be required to obtain and maintain alcohol server permit,
based on local or state requirements.
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Keywords: RaceTrac, The Colony , GENERAL MANAGER, Executive , Waxahachie, Texas
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